2026 Toyota RAV4 for Sale in West Plains, MO


2026 Toyota RAV4

Please see our incentives page for available current offers

Additional Vehicle Information

  • Features
  • Packages

Features

Features

  • Safety
  • Exterior
  • Technology
  • Mechanical
  • Comfort
  • Interior

Safety

Safety

Pedestrian safety sound generation
Rearview monitor in dash
Cross traffic alert rear
Impact absorbing seats dual front
Driver attention alert system
Pre-collision warning system audible warning, visual warning, pedestrian detection, intersection/junction turn, intersection/junction cross
Lane keeping assist
Camera system surround view
Traffic sign recognition
Check rear seat reminder
Dash camera front recording, rear recording, side recording
Automatic emergency braking rear, front pedestrian, front, intersection/junction turn, intersection/junction cross
Impact sensor post-collision safety system, battery disconnect, door unlock, fuel cut-off, alert system
Child safety door locks
Child seat anchors LATCH system
Safety brake pedal system
Parking sensors rear, front
Blind spot safety sensor/alert
Lane deviation sensors
Crumple zones front

Airbags

Seat cushion airbags passenger front
Airbag deactivation occupant sensing passenger
Side airbags front
Knee airbags driver
Front airbags dual
Side curtain airbags front, rear

Security

Anti-theft system alarm, vehicle immobilizer
Power door locks anti-lockout, auto-locking

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, manual folding

Exterior

Roof

Moonroof / Sunroof tilt/slide, one-touch open/close, anti-trapping, power glass, sliding sunshade
Roof rails black

Exterior Features

Active grille shutters
Exhaust hidden, dual tip
Rear trunk/liftgate sensor-activated, liftgate, power operated
Mirror color black
Front bumper color body-color
Grille color body-color, chrome accents
Door handle color body-color
Rear spoiler roofline
Headlight bezel color chrome
Fender lip moldings black
Rear spoiler color black
Window trim black
Rear bumper color black, chrome accents
Rocker panel color black

Lights

Daytime running lights LED
Front fog lights LED
Taillights LED
Headlights auto high beam dimmer, LED, wiper activated, auto delay off, auto on/off
Exterior entry lights puddle lamps, approach lamps

Tires and Rims

Spare tire size temporary
Tire type all season
Spare tire mount location inside
Spare wheel type steel
Tire Pressure Monitoring System
Wheels painted aluminum alloy
Wheel spokes multi-spoke

Windows

Rear wiper intermittent, auto-on in reverse, with washer
Liftgate window fixed
Window defogger rear
Front wipers variable intermittent
Power windows safety reverse
Rear privacy glass

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, USB, iPod/iPhone
Internet radio app Gracenote
Antenna type diversity, mast
Total speakers 6
Radio data system
Speed sensitive volume control
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function, voice operated
Wi-Fi hotspot
Smart device app function vehicle location, maintenance status, lock operation, horn/light operation, engine start, window operation, maintenance scheduling, phone as a key, security event/collision alert
Driver assistance app roadside assistance
Navigation data send destination to vehicle, real time traffic
Smart device app compatibility Toyota Connected Services
Navigation system over-the-air map updates (OTA), touch screen display, voice operated
Wireless data link Bluetooth
Hands-free phone call integration voice operated

In Car Entertainment

Connected in-car apps Google POIs, Google search
Smartphone integration wireless Apple CarPlay, wireless Android Auto
Infotainment Toyota Audio Multimedia
Infotainment screen size 12.9 in.

Instrumentation

Customizable instrument cluster
Instrument cluster screen size 12.3 in.
Warnings and reminders lamp failure, low oil pressure, coolant temperature warning, low fuel level, maintenance due
Clock
Compass
Digital odometer
External temperature display
Multi-function display
Fuel economy display MPG, range
Trip odometer

Mechanical

Drivetrain

Drive mode selector
Axle ratio 3.44
4WD type on demand

Engine

Auto start/stop
EV battery capacity 1.01 kWh
Hybrid gas Engine Torque@RPM 3600
Hybrid Gas Engine Torque 163
Hybrid Gas Engine HP 183
Hybrid Gas Engine HP@RPM 6000
Battery saver
Auxiliary oil cooler
Electric Motor HP 134
Electric Motor Torque 153
Electric motor battery type lithium ion
Electric Motor Power Output (Kilowatts) 100

Stability and Traction

Off-road driving assist hill descent
Stability control
Traction control
Hill holder control
Trailer stability control

Brakes

Rear brake type disc
Rear brake diameter 11.1
Front brake diameter 12.0
Emergency braking preparation
Front brake type ventilated disc
Regenerative braking system
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off
Cornering brake control

Suspension

Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front spring type coil
Front suspension type lower control arms
Tuned suspension sport
Rear shock type gas
Front shock type gas
Front stabilizer bar diameter 25 mm
Rear stabilizer bar diameter 23 mm

Towing and Hauling

Auxiliary transmission fluid cooler

Hybrid

Starter type motor/generator

Comfort

Convenience Features

Memorized settings liftgate, 2 driver, driver seat
Center console organizer tray, front console with armrest and storage
Wireless charging station front
Adaptive stop and go cruise control semi-automatic
Autonomous lane guidance lane centering
Power outlet(s) USB-C front, USB-C rear, 12V cargo area, 12V front
Cupholders front, illuminated, rear
Steering wheel tilt and telescopic
Adaptive cruise control
One-touch windows 4
Cargo cover retractable
Reading lights front, rear
Power steering variable/speed-proportional
Cargo area light
Multi-function remote panic alarm, vehicle and key memory, proximity entry system, trunk release
Power windows lockout button
Footwell lights
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, multi-function, voice control
Push-button start
Vanity mirrors dual illuminating
Assist handle rear, front
Rearview mirror auto-dimming
Easy entry power driver seat
Universal remote transmitter Homelink - garage door opener
Storage in dash, front seatback, cargo tie-down anchors and hooks, sunglasses holder, door pockets, accessory hook
Ambient lighting

Air Conditioning

Front air conditioning automatic climate control
Front air conditioning zones dual
Rear vents second row
Humidity/dewpoint sensors
Air filtration

Comfort Features

Shift knob trim leather
Steering wheel trim leather
Interior accents metallic-tone
Armrests rear folding, rear center with cupholders
Floor material carpet

Interior

Seats

Upholstery accents contrast stitching, faux suede
Driver seat power adjustments height, 8, lumbar, reclining
Passenger seat power adjustments height, 8, reclining
Driver seat ventilated, heated
Passenger seat heated, ventilated
Rear headrests 3, adjustable
Rear seat folding split, flat
Front headrests 2, adjustable
Front seat type bucket
Upholstery leatherette
Rear seat type 60-40 split bench
Rear seat manual adjustments reclining

Seatbelts

Seatbelt pretensioners front, rear
Seatbelt force limiters front, rear
Emergency locking retractors rear, front
Seatbelt warning sensor front
Rear seatbelts 3-point
Front seatbelts 3-point

Steering

Turns lock-to-lock 2.6
Steering ratio 14.4

Packages

7 Packages Available

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Weather Package
$375

Includes heated leather-trimmed steering wheel and rain-sensing variable intermittent windshield wipers with de-icer function.

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Preferred Accessory Package w/All-Weather Floor Liners
$434

Includes front and rear all-weather floor liners, cargo liner, cargo net, and first aid kit with PPE.

expand/collapse
Panoramic Moonroof Package
$700

Includes panoramic glass roof with front power tilt/slide moonroof and digital rearview mirror with Homelink garage door opener.

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XSE Driver Assist Package
$420

Includes Advanced Park and toggle switch shift-by-wire shifter.

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Illumination Package
$1150

Includes illuminated cargo sill, illuminated door sills, and illuminated front emblem.

expand/collapse
Protection Package: Black Chrome
$675

Includes black chrome alloy wheel locks, body side moldings, mudguards, and door edge guards.

expand/collapse
Preferred Accessory Package w/Carpet Mats
$434

Includes front and rear carpet floor mats, carpet cargo mat, cargo net, and first aid kit with PPE.

Awards

Award
World Car Design of the Year: Nominee (2026 Model)
- World Car of the Year

Award
World Car of the Year: Nominee (2026 Model)
- World Car of the Year

Dealership Information

Current Inventory

New 2026 Toyota RAV4 XSE SUV

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New 2026 Toyota RAV4 XSE
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New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
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TSRP
$46,643
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Description

2.5L 4-Cyl. Hybrid Engine, MPG City: 43 MPG Hwy: 37***, 4DR, Storm Cloud/Midnight Black Metallic Roof [] Exterior, Black/Blue Softex® [Softex] Mixed Media Interior,…2.5L 4-Cyl. Hybrid Engine, MPG City: 43 MPG Hwy: 37***, 4DR, Storm Cloud/Midnight Black Metallic Roof [] Exterior, Black/Blue Softex® [Softex] Mixed Media Interior, Electronically Controlled Continuously Variable Transmission (ECVT)(more)
TSRP
$46,643
Mileage
TrimXSE
Stock #
VIN2T36CRAV2TW11E263
Exterior ColorStorm Cloud/Midnight Black Metallic Roof []
Interior ColorBlack/Blue Softex® [Softex] Mixed Media
DrivetrainAWD
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Vehicle Details

New 2026 Toyota RAV4 XSE SUV

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New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
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1 / 22
TSRP
$46,529
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Description

2.5L 4-Cyl. Hybrid Engine, MPG City: 43 MPG Hwy: 37***, 4DR, Wind Chill Pearl/Midnight Black Metallic Roof [] Exterior, Black/Blue Softex® [Softex] Mixed Media Interior,…2.5L 4-Cyl. Hybrid Engine, MPG City: 43 MPG Hwy: 37***, 4DR, Wind Chill Pearl/Midnight Black Metallic Roof [] Exterior, Black/Blue Softex® [Softex] Mixed Media Interior, Electronically Controlled Continuously Variable Transmission (ECVT)(more)
TSRP
$46,529
Mileage
TrimXSE
Stock #
VIN2T36CRAV0TW05F374
Exterior ColorWind Chill Pearl/Midnight Black Metallic Roof []
Interior ColorBlack/Blue Softex® [Softex] Mixed Media
DrivetrainAWD
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Vehicle Details

New 2026 Toyota RAV4 XSE SUV

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New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
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New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
New 2026 Toyota RAV4 XSE
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1 / 22
TSRP
$47,243
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Value Your Trade
Vehicle is in build phase. Contact dealer to confirm.

Description

2.5L 4-Cyl. Hybrid Engine, MPG City: 43 MPG Hwy: 37***, 4DR, Storm Cloud/Midnight Black Metallic Roof [] Exterior, Black/Blue Softex® [Softex] Mixed Media Interior,…2.5L 4-Cyl. Hybrid Engine, MPG City: 43 MPG Hwy: 37***, 4DR, Storm Cloud/Midnight Black Metallic Roof [] Exterior, Black/Blue Softex® [Softex] Mixed Media Interior, Electronically Controlled Continuously Variable Transmission (ECVT)(more)
TSRP
$47,243
Mileage
TrimXSE
Stock #
VINJTM6CRAV5TJ001742
Exterior ColorStorm Cloud/Midnight Black Metallic Roof []
Interior ColorBlack/Blue Softex® [Softex] Mixed Media
DrivetrainAWD
Request Information
Confirm Availability
Vehicle Details

Disclaimer

Toyota of West Plains has No Dealership Fees

*Pricing of vehicles on this web site does not include options that may have been installed at the Dealership and does not include tax, title, or license. Pricing may include current promotions, incentives, and/or bonus cash from Toyota Financial Services. Monthly payment calculator is an estimate and does not include tax, title, or license. Please contact the Dealership for latest pricing and monthly payment. Published price subject to change without notice to correct errors or omissions or in the event of inventory fluctuations. Price good for 2 days only, please contact store by email or phone for details.

While every effort has been made to ensure display of accurate data, the vehicle listings within this web site may not reflect all accurate vehicle items. Accessories and color may vary. All Inventory listed is subject to prior sale. The vehicle photo displayed may be an example only. Vehicle Photos may not match exact vehicle. Please confirm vehicle price with Dealership. See Dealership for details.

Testimonials

Mike Powers
Mike Powers
GOOGLE
1-18-2026
Full Star Full Star Full Star Full Star Full Star

Fast, friendly, knowledgeable service.

KW DK
KW DK
GOOGLE
9-10-2025
Full Star Full Star Full Star Full Star Full Star
Randall Hawkins
Randall Hawkins
GOOGLE
8-27-2025
Full Star Full Star Full Star Full Star Full Star
Stillwater Hardy
Stillwater Hardy
GOOGLE
7-28-2025
Full Star Full Star Full Star Full Star Full Star

I got my timing belt done and my truck is running and getting great gas mileage. I’m not sure what magic this great mechanic did but it was a great investment for me thank you west plains Toyota. I’ll be back

Dorothy Clinton
Dorothy Clinton
GOOGLE
7-3-2025
Full Star Full Star Full Star Full Star Full Star
Kayla Diibon
Kayla Diibon
GOOGLE
6-19-2025
Full Star Full Star Full Star Full Star Full Star

The water pump was falling out from underneath my vehicle. Toyota had an appointment available for me to get it fixed on Monday the 16th of June 2025. They went ahead and let me drop my car off the Wednesday before my appointment in case they got a cancellation, the car Woukd already be there. I spoke to Dawn and she made sure to order the part so it would be here before my appointment rolled around on Monday. She was super nice and very efficient. I felt like she listened to me. To my surprise Toyota called me the very next day on Thursday and had my car fixed witching 24 hours of me dropping my car off and my appointment wasn’t even until that following monday! I was so surprised that it was done so quickly as I have had bad experiences with other local dealerships. (I am not a fan of Chevy at all). The mechanics were quick and my vehicle was fixed the first time around. I would recommend Toyota to anyone. I purchased my car with the help of Eric King 5 years ago (my car is a 2015) this was the first time it’s ever been in the shop! I am highly satisfied in all directions with Toyota here in west plains! Thank you all for the work you do!

Heather Rees
Heather Rees
GOOGLE
6-16-2025
Full Star Full Star Full Star Full Star Full Star

Best group of people ever. They go above and beyond to help. I refer everyone to them.

Caleb Nico McDaniels
Caleb Nico McDaniels
GOOGLE
6-12-2025
Full Star Full Star Full Star Full Star Full Star

Quick and professional service every time - THANK YOU!

Stephen Warden
Stephen Warden
GOOGLE
4-16-2025
Full Star Full Star Full Star Full Star Full Star

Service is great and fast .

Thomas Perry
Thomas Perry
GOOGLE
3-20-2025
Full Star Full Star Full Star Full Star Full Star

They were prompt with the schedule time and very efficient. They explained what was done and when additional service would be needed.

Jashenia Garland
Jashenia Garland
GOOGLE
2-16-2025
Full Star Full Star Full Star Full Star Full Star

Josh was so easy to talk to , always there when we called with questions , loving my new Rav .. thanks guys , could not recommend you all enough

Cathy Dee
Cathy Dee
GOOGLE
1-16-2025
Full Star Full Star Full Star Full Star Full Star
Jason Fisher
Jason Fisher
GOOGLE
10-18-2024
Full Star Full Star Full Star Full Star Full Star
Julie Thompson
Julie Thompson
GOOGLE
9-13-2024
Full Star Full Star Full Star Full Star Full Star

If you want a no hassle experience, head over to Toyota of West Plains. I am a no nonsense vehicle buyer. I do my research and I know what I want. I don't want to spend hours in a dealership negotiating. I did all of that up front so that when I drove to pick up my vehicle, it was done and done. Not to mention Eric King is THE coolest Sales Manager et all that I have ever worked with.

Lori Parker
Lori Parker
GOOGLE
9-4-2024
Full Star Full Star Full Star Full Star Full Star
Sorchia DuBois
Sorchia DuBois
GOOGLE
9-1-2024
Full Star Full Star Full Star Full Star Full Star

Quick, efficient, skilled. Highly recommend.

Kevin Henderson
Kevin Henderson
GOOGLE
8-6-2024
Full Star Full Star Full Star Full Star Full Star

Hey go see salesman Josh - These folks Are the place to buy your Toyota products Also GM John “Woody” takes care of you and is very knowledgeable with all products and They also don’t charge documentation “dealer fees” - Unheard of these days at new car dealerships

James Fischer
James Fischer
GOOGLE
7-19-2024
Full Star Full Star Full Star Full Star Full Star
Geneva Smith
Geneva Smith
GOOGLE
6-18-2024
Full Star Full Star Full Star Full Star Full Star

In

Joe Sacket
Joe Sacket
GOOGLE
5-26-2024
Full Star Full Star Full Star Full Star Full Star

Have purchased 3 vehicles from Toyota West Plains. Easy to get to bottom line pricing! Service scheduling and prices are fair. Always pleased...

Douglas Melton
Douglas Melton
GOOGLE
5-21-2024
Full Star Full Star Full Star Full Star Full Star

Great sales department and finance department. Came in and was short on time, done everything fast and efficient. Very satisfied.

bobcat Cobb
bobcat Cobb
GOOGLE
5-15-2024
Full Star Full Star Full Star Full Star Full Star

Okeydoke

l taylor
l taylor
GOOGLE
5-11-2024
Full Star Full Star Full Star Full Star Full Star

Professional and quick service! The whole staff at Toyota of West Plains is fantastic.

Rex Berry
Rex Berry
GOOGLE
4-5-2024
Full Star Full Star Full Star Full Star Full Star

I ordered parts here for our car. They were very helpful, and had my order in by the next morning!

michael omara
michael omara
GOOGLE
3-29-2024
Full Star Full Star Full Star Full Star Full Star

The sales staff was a tentative not pushy they didn't charge you as soon as you pulled in very informative and ready to answer any question you have good place to go

Crystal Dawn
Crystal Dawn
GOOGLE
1-22-2024
Full Star Full Star Full Star Full Star Full Star
Crystal Miller
Crystal Miller
GOOGLE
1-4-2024
Full Star Full Star Full Star Full Star Full Star

Great experience, went looking at vehicles wasn't even planning on buying one that day. Couldn't pass up the deal!

scott brown
scott brown
GOOGLE
12-9-2023
Full Star Full Star Full Star Full Star Full Star

Helped my wife with a 23 highlander hybrid. Great people to work with. This makes our 6th toyota, 5 of them have been bought their. One was bought from different dealer during Covid only because they didn't or could not get at time. Great service for us and my family that have bought there too. Great outfit to do business with. Scott Brown

Melanie Whittaker
Melanie Whittaker
GOOGLE
10-1-2023
Full Star Full Star Full Star Full Star Full Star

Service was amazing. Walked in and was greeted. Found the vehicle we were looking for. Eric was great and Eric in financing was fast and very friendly. Will definitely go back.

Linda Jirka
Linda Jirka
GOOGLE
9-27-2023
Full Star Full Star Full Star Full Star Full Star

Very nice service and sales.

Dirk Hicks
Dirk Hicks
GOOGLE
9-9-2023
Full Star Full Star Full Star Full Star Full Star

I bought a new Sequoia from Josh Adams. He was very friendly and down-to-earth. I really enjoyed the laid back vibe at this dealership. It is rare for me to feel comfortable in a new car dealership. Thanks, Josh!

Coldin Carter
Coldin Carter
GOOGLE
8-28-2023
Full Star Full Star Full Star Full Star Full Star
Marsha Pillers
Marsha Pillers
GOOGLE
8-21-2023
Full Star Full Star Full Star Full Star Full Star

I have my car serviced regularly at Toyota of West Plains. It's always an easy experience, in and out. They check over everything and give me a rundown on how all the mechanics are holding up. I'm out of warranty for free oil changes but still prefer to go there because of how thorough they are. The young lady that runs the service desk has it down to a very well organized system, she's friendly but extremely efficient.

Guru96PRNC
CARGURUS
6-29-2023
Full Star Full Star Full Star Full Star Full Star

Excellent response

Bryan Forester
Bryan Forester
GOOGLE
6-23-2023
Full Star Full Star Full Star Full Star Full Star

Great service! All business all the time . No need to go anywhere else.

Larry Taylor
Larry Taylor
GOOGLE
6-19-2023
Full Star Full Star Full Star Full Star Full Star
Ruth Whittington
Ruth Whittington
GOOGLE
6-18-2023
Full Star Full Star Full Star Full Star Full Star

Go see Tray for a great customer experience. He's fantastic to work with!

Jennifer Lundry
Jennifer Lundry
GOOGLE
6-6-2023
Full Star Full Star Full Star Full Star Full Star

Jen and Denise are personable and very professional! I have had good experiences each time that I've visited.

Kristen Clutts
Kristen Clutts
GOOGLE
5-19-2023
Full Star Full Star Full Star Full Star Full Star

Placed a call about a Toyota 4Runner TRD , information was instant on all questions I had . Customer service was great . If you need a new vehicle I highly recommend Eric King. He is your man ! Super friendly, great personality and he knows these vehicles! Very satisfied with the outcome come of our new 4Runner . Referred by a family member and it didn’t disappoint.

LaDonna Kirkland
LaDonna Kirkland
GOOGLE
8-3-2024
Full Star Full Star Full Star Full Star Empty Star
Patty Conner
Patty Conner
GOOGLE
1-11-2024
Full Star Full Star Full Star Full Star Empty Star
Karen Craig
Karen Craig
GOOGLE
12-20-2023
Full Star Full Star Full Star Full Star Empty Star

Had to take my car there Monday to put in a battery that was purchased at a local auto parts store last Saturday .I slept thru the alarm and didn't even get it there until after 9am. They were fast and put it all back together for me even though I didn't have an appt. Thank you Morlan Shell Toyota and Thank you Jake and Rick. I'm so happy with my new to me Ford.

Rodney Murphy
Rodney Murphy
GOOGLE
12-29-2024
Full Star Full Star Full Star Empty Star Empty Star
Day Braeburn
Day Braeburn
GOOGLE
5-27-2025
Full Star Full Star Empty Star Empty Star Empty Star
oldblue
oldblue
GOOGLE
12-3-2024
Full Star Full Star Empty Star Empty Star Empty Star

Took my truck to the West Plains dealer for a fuel leak took a week got my truck back before I got home fuel was still leaking out of the truck still. Took 3 to 4 weeks to fix total. Dawn at the service desk was very rude. I should have sent it to Springfield. I hope I never have to deal with that woman ever again. Do yourself a favor and never have to deal with her

Brian Scurlock
Brian Scurlock
GOOGLE
9-26-2024
Full Star Full Star Empty Star Empty Star Empty Star
Mikaela Asbury
Mikaela Asbury
GOOGLE
1-9-2026
Full Star Empty Star Empty Star Empty Star Empty Star

There was a rude lady at the service desk if your gonna work in service at least be nice, wish there was a negative option

greg
greg
GOOGLE
11-28-2025
Full Star Empty Star Empty Star Empty Star Empty Star

I wish i could give negative stars. I made an appointment for them to change my oil and CHECK on a light i had on. When i went to go get my car they were already unfriendly and confused when i mentioned i needed to get my key. i was told they did a tire alignment. I should mention i took my car somewhere 2 days prior to realign my tires as well as rotate them so i know for a fact it was not needed and even if it was i would not have had Toyota be the one to fix it. I was never called for this to be done and was told that i should've wrote on the envelope I dropped my key off in that i didn't want a tire alignment. However, i made an appointment and stated what i needed done! She said she wasn't sure what we needed, but i was never called to verify? I have never once been somewhere with any of my other cars to get serviced and they just start doing things without asking the customer. Why would you not think to call if you were at all confused? The only thing i get done here is my oil change because i had the free service, i go anywhere else more reasonably priced and better to do ANYTHING else. She told me i should have been more specific on the envelope and it was a misunderstanding on both of our parts. Incorrect. It is not my job to do your job for you. Why did i need to make an appointment? they comped my total but it doesn’t make up for the attitude and the inability to take accountability. It is your job to make sure you know exactly what a customer needs. If you are at all unsure, then maybe do your job and reach out. I have had issues every time i go in with poor/unfriendly service and this is just the cherry on top.

Greg P.
YELP
11-27-2025
Full Star Empty Star Empty Star Empty Star Empty Star
Chloe Howell
Chloe Howell
GOOGLE
8-26-2024
Full Star Empty Star Empty Star Empty Star Empty Star

I went to have a replacement key programmed, which was covered by my extended warranty. Customer service was poor when I went in, on a Friday. I was called the following Monday, by Dawn is the Service Department, and told that my warranty did not cover the replacement key and that I owed $100. I explained that I was told at the time of ordering the key and when I had it programmed that my deductible was $0. Dawn was very rude and extremely unprofessional, complaining to me about having to deal with my insurance company. I was told by Dawn that I could no longer bring my vehicle to Toyota West Plains because my insurance company was “too difficult to deal with”. When we called to file a complaint, we were told that they didn’t have a customer care department only to later receive a call from that very department. Overall a very poor and unprofessional experience. I will never take another vehicle there, and I suggest you don’t either!

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